This will be the first level of service. Clients will receive an on-site consultation which will tailor their requirements for a personalized Earthquake Supply Kit (ESK @). The consultation will include the clients emergency requirements and needs following which recommendations and suggestions for a personalized earthquake survival kit for home, family and pets will be drawn up to agreed and confirmed specifications.
You will receive a detailed report of the items recommended for your survival kit, including the best place of where and how to store them. A plan of a safe place, where to meet other family members after an earthquake, together with emergency contact numbers for you to keep. Location of the gas shut-off valve, and how to shut off the gas, if needed.
PREPARING YOUR EARTHQUAKE SUPPLY KIT
This will be the second level of service. The agreed personal supplies will be provided in an ESK @ in a timely manner, based on market availability.
MONITORING YOUR EARTHQUAKE KIT.
This will be the third level of service. A database of clients products and date of delivery, expiration dates of contents will be kept. In good time before expiry the client will be advised of the upcoming expiry and a solicitation letter will be sent for renewal requirement services. This will entail review of their ESK @ and update and replacement of supplies which require renewal.